About us

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Our story

Get to know us better—our why, mission, and the journey we’re heading.

Piyorot Piyachan15 February 2025

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A bit more about us

At its core, Mutrack is a technology company specializing in enterprise software development and tracking technologies. We are passionate about building a smarter, more efficient digital platform—one that empowers better decision-making and helps businesses move forward.

As a small but dedicated team, we bring different perspectives to every challenge we take on. Our strength isn’t just in what we know—it’s in how we think, create, and commit to solving meaningful problems.

Why it matters — A $935 billion problem

Every year, the U.S. healthcare system loses up to $935 billion—with $265.6 billion wasted on administrative inefficiencies and operational hurdles alone. These challenges aren’t unique to the U.S.; hospitals in Thailand face similar struggles. From complex workflows to fragmented data systems, inefficiencies continue to drive up costs, strain hospital staff, and impact the quality of patient care.

30-40%Medical equipment utilization rates can be as low as 30%, especially for movable assets.

72 minutesNurses spend 72 minutes per shift just searching for equipment needed to perform services.

121 minutesPatients wait 121 minutes for the full process—half of this time is lost due to paperwork and handovers.

50%Every year, 50% of vaccines are wasted globally due to poor logistics and temperature control.

$3 millionA single U.S. hospital department could waste $3 million worth of medical supplies annually.

$10,000Hospitals unknowingly lose up to $10,000 per month in linen costs due to poor asset tracking.

We help our customers become better decision makers.

Better decisions require better data. Hospitals deal with high complexity and waste, but it doesn’t have to be this way. With the right technology, healthcare teams can see more, know more, and act faster—cutting waste, improving productivity, and making confident, data-driven decisions.

That’s why we built a smarter way to work—where hospitals can track people and assets, monitor real-time usage, and gain insights that drive action. One system, one source of truth.

Two of our team reading the analytics dashboard together, on a monitor and a tablet

See the Full Picture

Real-time insights, location-based data, and predictive analytics help teams make the best decisions—faster.

Dispatcher’s Job Records on a phone in someone’s hands

Power Meets Precision

Mobile connectivity, Cloud computing, IoT, AI, and automation come together to transform operations effortlessly.

A smiling woman writing on a tablet with a pen

Intelligence at Their Fingertips

Seamless, human-centric workflows and real-time access empower hospital teams like never before.

Why we exist

Imagine a future where better decisions lead to better lives—where every bit of active and passive data helps us learn, evolve, and unlock our full potential.

At Mutrack, we are building that future. By blending IoT and Big Data, we empower people with accurate, real-time insights and trustworthy recommendations to navigate both day-to-day operations and long-term strategies more efficiently.

When they see more and know more, they can become more—and that’s the future we’re shaping.

Our three north stars

We live in a world where great things are built on purposeful missions and trust. At Mutrack, we are committed to building a sustainable company that benefits both our team and the world around us.

Inspired by Innovation

We often come across good opportunities that come with certainty and obvious answers. But that’s not what we seek. We aim for great opportunities—ones that challenge us to innovate and create something significantly better.

Strive for Simplicity

We make simplicity a priority. Not just in designing easy-to-use products, but in how we work and collaborate. Everything we do—interactions with co-workers, users, customers, partners, suppliers, and our community—should feel effortless and intuitive.

Live with Independent Minds

We think and act independently, guided by original thinking. We don’t follow trends or look to others for direction. We choose to see the world through our own eyes, make decisions based on what we believe is right, and build things in our own way.

These three guiding principles shape our mindset, but how do they translate into everyday work? We’ve defined 8 Things We Practice—a set of working principles that reflect how we collaborate, make decisions, and move forward as a team.

We are proud to keep bringing something to the world.

Reasons and principles mean little until they become something people use every day. So far, ours have become five Applications, built on our own hardware and software. With each one, the people behind the care see a little more and know a little more. And we will keep working to make them better.

Patients shouldn’t wait for someone to come. Every job should reach the right person, with no one chasing it. Dispatcher · Clean linen shouldn’t run out. It should be on the ward before anyone asks. Linen · Decisions shouldn’t rest on guesses. They should rest on what really happens on the ground, so patients and customers get better care. People · Equipment shouldn’t be hunted for. It should be found in minutes. Things · None of this can come true unless what’s underneath holds: every tag, access point and zone. Admin ·
Patients shouldn’t wait for someone to come. Every job should reach the right person, with no one chasing it. Dispatcher · Clean linen shouldn’t run out. It should be on the ward before anyone asks. Linen · Decisions shouldn’t rest on guesses. They should rest on what really happens on the ground, so patients and customers get better care. People · Equipment shouldn’t be hunted for. It should be found in minutes. Things · None of this can come true unless what’s underneath holds: every tag, access point and zone. Admin ·

If you, too, believe in upgrading our healthcare system for more productivity and less waste, let’s make it happen together. Be a part of Mutrack.

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